Exploring Disrupting And Transforming The Contact Center Experience

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Deloitte leaders discuss how What do Modern # Transforming the Contact Center Experience Adrian Heesom, Director of Operations at NOW TV, shares how an 8-year partnership with Firstsource evolved from a KPI-led ...

On this episode of Press 1 For Nick, host Nick Glimsdahl sits down with Brandon Knight, Head of CX Ecosystem at Zoom, for a ...

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